Ahmed al Madhoun looked like a young man who loved life, his cheeky grin and exuberant spirit echoed in videos her mother, Majdiya, shows on her phone. From a partially destroyed home in Gaza City, Ahmed was seen cuddling a kitten, icing his eyebrows, and belly‑flopping into a pool with a grin from ear to ear.

Majdiya’s heart‑wrenching wait began in May 2025 when Ahmed, who suffers from Down syndrome, vanished after a stop at a nearby shop. At the time, heavy Israeli strikes had shattered the neighbourhood, and she fears her son may have perished under the rubble.

In 2024‑25 Gaza’s death toll has surged over 73,000, according to the Hamas‑run health ministry, figures the UN regards as reliable. Yet that count excludes bodies buried beneath wreckage, meaning thousands of missing civilians are not reflected in official statistics.

The Red Cross has received more than 5,000 requests to trace missing people and the Civil Defence agency estimates the missing figure to be over 8,000. Bodies are discovered daily, but recovering them is hampered by the absence of heavy machinery and by restrictions on medical and forensic access imposed on Gaza.

For many families, the hardest uncertainty is not knowing whether the missing are alive or dead. The Israeli military reportedly detains thousands of Palestinians from Gaza—about 7,000 have been held—yet Israeli authorities provide little information on detainees’ whereabouts or status, leaving families in a prolonged state of anguish.

Israel’s closed approach to the International Red Cross and to independent journalists further complicates the search. Tal Steiner, an Israeli lawyer who helps locate detained Palestinians, notes that tracing individuals must now be done individually, a process that places enormous strain on families looking for closure.

Against this backdrop, Majdiya’s story illustrates the broader humanitarian crisis: families who previously celebrated daily moments with their loved ones are now caught waiting to hear whether they are alive, by a destroyed city, detained overseas, or lost forever. Their resolve, however, remains unbroken, and they continue to search, hoping one day to find knowledge that offers some peace.