The pilot informed the passengers to jump as the balloon approached the ground, though some were unable to escape the growing flames, leading to further tragedy as the balloon unexpectedly rose before crashing down again. The deceased include two couples, a mother and daughter, a figure skater, and an ophthalmologist. The tour company operating the flight, Sobrevoar Serviços Turísticos, announced the indefinite suspension of its services while asserting compliance with aviation regulations and a previously safe operational history.

Santa Catarina's governor, Jorginho Mello, currently on a trip to China, expressed deep condolences and committed state efforts to assist affected families during this difficult time, pledging to investigate the causes of the tragedy. President Luiz Inácio Lula da Silva also extended his sympathy to the victims’ families, ensuring federal support for the rescue operations and care for the survivors. Praia Grande, a hub for ballooning experiences, continues to grapple with the aftermath of this tragic event.

The aviation authority in Brazil is taking comprehensive measures to ascertain the circumstances surrounding the incident. The community mourns the loss of life as investigation efforts continue.