In brief
Toto, a leading Japanese toilet maker, has cautioned users that cleaning their advanced toilet seats with toilet paper can cause micro scratches, leading to discolouration. The company suggests using soft cloths instead, emphasizing their commitment to product quality and care.
In an unexpected move, Toto, Japan's renowned toilet manufacturer, has urged users to refrain from using toilet paper to clean their sophisticated bidet toilet seats. The company’s warning comes in response to increasing complaints on social media regarding scratches and discoloration that occur from improper cleaning methods.Toto's bidet toilet seats, celebrated for their cutting-edge features such as music players, automatic flushing systems, and heated seating, are primarily made from plastic resin. This material allows for intricate shapes and provides resistance to detergents, as explained by a Toto representative to the Japanese newspaper Mainichi Shimbun. However, the resin is at risk of developing small, invisible scratches when wiped with toilet paper or dry cloths, which can ultimately trap dirt and lead to discoloration.The company is not alone in its recommendations; similar warnings have been echoed by cleaning experts and various lifestyle media outlets. Instead of dry toilet paper, they suggest users opt for a soft cloth dampened with water or a gentle detergent. Wiping with abrasive materials or scrubbing tools, such as thinners, metal scourers, or any substance with a harsh texture is strictly discouraged.While Toto is currently investigating the feasibility of developing more scratch-resistant materials, it has no immediate plans to switch from the existing material for its bidet seats. These advanced toilets, especially Toto's flagship Washlet model featuring automatic lids, air dryers, and adjustable bidet water pressure, have not only become a staple in Japanese households but also a quirky attraction for tourists. The thoughtful designs of these toilets reflect the country’s hospitality culture, creating a fascinating blend of functionality and pride in local innovation.
