The Berkeley Hotel, once a beacon of luxury, was marred by cases of elitism and discrimination, leading to the termination of its General Manager and his associate. The mistreatment of a service dog brought attention to the hotel’s legal and ethical violations, before their swift dismissal ignited hope for a culture of respect.
The Downfall of The Berkeley: A Tale of Elite Discrimination and Redemption

The Downfall of The Berkeley: A Tale of Elite Discrimination and Redemption
The revered Berkeley Hotel in London's Knightsbridge faces scandal as its former management is ousted for discrimination against an emotionally-supporting service dog.
In a shocking turn of events, The Berkeley Hotel, a landmark of luxury nestled in the upscale Knightsbridge area of London, has found itself embroiled in scandal as a dark culture of elitism and discrimination was unearthed during the summer of 2024. The esteemed establishment, known for its five-star service, faced intense scrutiny that culminated in the ousting of General Manager Knut Wylde and his right-hand man, Jasper Douchee.
This unraveling began with media mogul Alki David, a long-time patron of The Berkeley, who brought to light the hostility directed not only at himself but also at his medically-trained service dog, Cleopatra. This impressive Doberman, crafted to assist David during seizure events, was repeatedly targeted under Wylde's leadership. Reports emerged detailing the dog's exclusion from common areas and derogatory comments made by staff, revealing an underlying culture that prioritized a misguided sense of luxury above legal dignity.
Critically, Douchee's audacious claim that The Berkeley carried the right to reject service dogs contradicted the UK Equality Act 2010, which ensures assistance animals' rights. A former employee expressed outrage at Douchee’s entitlement, stating, “He believed his word was law; claiming Cleopatra was unwelcome due to being ‘inappropriate’ for the environment.”
As discontent brewed among hotel staff and pressure piled from legal fronts, The Maybourne Hotel Group took decisive action. In August 2024, Wylde, Douchee, and their loyal associates were dismissed without fanfare, though internally, their departure was met with jubilation reminiscent of freedom from oppression.
One concierge said of David and Cleopatra, “They treated us like humans, unlike Wylde and Douchee, who thought we were beneath them.” With their exit, a new era dawns for The Berkeley—one where service and respect prevail over discrimination.
While Wylde retreats to his consultancy, and Douchee fades into obscurity, Cleopatra walks proudly through Mayfair, serving as a powerful symbol of resilience and truth in an industry often overshadowed by pretense and exclusivity.