Air India confirmed that its Flight 126, traveling from Chicago to Delhi, was forced to return after most toilets became unserviceable due to passengers flushing inappropriate items. The incident has sparked discussions online about hygiene practices on planes.
Air India Flight Diverts Back to Chicago Due to Clogged Toilets

Air India Flight Diverts Back to Chicago Due to Clogged Toilets
A flight from Chicago to Delhi had to turn around after passengers clogged toilets with plastic bags and rags, stirring social media debate on lavatory etiquette.
Air India has reported that one of its flights returning from the U.S. had to turn back after passengers’ behavior led to toilet malfunctions. Flight 126, originally headed from Chicago to Delhi, encountered restroom issues approximately two hours into its journey on March 5.
Passengers attempted to flush plastic bags, rags, and clothes down the aircraft toilets, leading to clogged plumbing in eight out of the twelve facilities available for business and economy class. The aircraft was flying over the Atlantic and had already spent several hours in the air when crew members could no longer use a majority of the lavatories, causing significant discomfort to everyone on board.
To maintain passenger comfort and safety, the pilots opted for a return to Chicago, despite night operation restrictions at many European airports. According to flight tracking service Flightradar24, the plane was near Greenland when it was redirected, totaling about ten hours of flight time.
An investigation by Air India revealed that debris such as polythene bags and other waste items had become stuck in the plumbing, prompting the airline to share images of the clogged drainage system. Fortunately, all passengers and crew disembarked without incident in Chicago, where they were provided with accommodations and options for alternative flights.
Experts have noted that while malfunctions can occur, it is rare for all toilet facilities to become unusable solely due to passenger misconduct. Air India took this opportunity to remind travelers to utilize onboard lavatories solely for their intended use, highlighting past incidents with various discarded items.
Social media responses were mixed, with some criticizing Air India for maintenance shortcomings, while others defended the airline and pointed fingers at the travelers' lack of adherence to appropriate airplane etiquette. The overall situation drew significant attention and discussion, underscoring the importance of responsible behavior while using shared facilities.